Pattie Lovett-Reid sits down with Marlene Oilgisser, Chief Operating Officer at Goldhar & Associates, to talk about women breaking barriers in corporate leadership and the importance of empathy in business. Marlene shares her journey as one of the few women in accounting early in her career and reflects on how far women have come—while acknowledging persistent challenges like pay inequity.
The conversation shifts to signs of trouble within organizations, the role of empathy in leadership, and the personal struggles employees face. Marlene emphasizes the importance of employee assistance programs (EAP) and being present as a leader. She also discusses common financial hardships that people face—many beyond their control—and how education, budgeting, and debt management can offer a path forward.
📢 Podcast: Shed The Debt
🎙 Host: Pattie Lovett-Reid
👤 Guest: Marlene Oilgisser, Goldhar & Associates
📌 Topic: Managing Complex Business Challenges
Women in Leadership and the Importance of Empathy in Business
Pattie Lovett-Reid sat down with Marlene Oilgisser, Chief Operating Officer at Goldhar & Associates, to talk about women climbing the corporate ladder and what it takes to lead through challenging times.
- Marlene was one of the first women in her accounting firm, paving the way for future generations.
- Despite progress, pay equity remains a challenge. Many women still report earning less than their male counterparts.
The Power of Empathy in Leadership
Marlene shared what she looks for as a COO:
- Signs of stress, fear, or burnout among employees
- Camaraderie, support, and empathy in the workplace
She believes a strong company operates with heart. Leaders should walk the floor, greet people, and create a space where employees feel safe asking for help.
Employee Assistance Programs (EAPs) Matter
- EAPs give employees confidential access to professional support.
- Employers may fund the program but never see the details of any personal issue discussed.
Facing Financial Hardships—Personally and Professionally
Marlene sees firsthand how good people face financial hardship through no fault of their own:
- Job loss, divorce, illness, or helping sick family members
- Unexpected events that derail financial stability
She stresses the importance of education and budgeting:
- People need to understand where their money goes
- Simple tools like envelopes or jars can help manage spending
- Success comes when people actively engage and follow through
Key Question:
If your business—or your personal finances—are struggling, what’s stopping you from asking for help?
As Marlene says, the savvy person asks for help. It’s not weakness. It’s smart.
💬 Need support navigating complex situations? Contact Goldhar & Associates today.